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05MD - Service Management Guide - 11th Edition
The expanded Service Management Guide (flat rate manual) offers over 100 pages of average work unit times for the most basic service functions performed by competent RV technicians.
- Labor operations unique to the RV aftermarket
- Divider tabs make finding the right data quick and easy
- Durable card stock paper
- Detailed alphabetical labor operations table of contents
The 11th edition includes extensive updates and additions from top dealers, service managers, and technicians. Service Check Sheets provide a valuable reference for service managers and technicians. It is also a great tool for the service department when working with extended service contracts.
The guide provides reasonable guidance relative to the time required for competent technicians to complete assigned tasks. It is an important part of the service management system, but should not be the sole determinant of prices or rates charged in that sale of service.
It is available in two formats --printed and indexed in a large three-ring binder, and as a pdf document on CD-ROM.
NOTE: a digital file suitable for import into third-party software is available from Spader® Business Management.